FAQ
Booking
For bookings made through perlhuhn.de, you benefit from our best price guarantee.
No, telephone booking requests are unfortunately not possible.
When booking online, you can pay by instant bank transfer or credit card statement. If you book by e-mail, we will send you an invoice. This can be paid by bank transfer or via PayPal.
Yes, we offer special conditions for longer stays in all our houses. These are already stored in the booking portal on our website. Means you will see the discounted prices directly when booking more nights.
For companies we are happy to make a special offer for regular stays.
Check-In
Yes, you can check in earlier for an additional fee.
As we are a self-check-in hotel there is no deadline for this.
- Fliegenden Perlhuhn a receipt with a numerical code. This can be entered at the entrance and room door.
- Frechen Perlhuhn a key card for entrance and room door.
- Check-in machine offers guests the greatest possible flexibility
- Easy check-in and check-out even at night
- Spontaneous bookings possible at the vending machine
- No waiting times or delays
- The process is fast and contactless
On our website you can see a detailed video of the process. On our houses you will also find a QR code that you can scan with your cell phone. This links directly to the video for viewing. However, if the check in does not work out, you will see an emergency phone number on each house.
Yes, you can check in earlier for an additional fee.
As we are a self-check-in hotel there is no deadline for this.
- Fliegenden Perlhuhn a receipt with a numerical code. This can be entered at the entrance and room door.
- Frechen Perlhuhn a key card for entrance and room door.
You will receive a numerical code by e-mail before your arrival, which you enter at the entrance and room door. Please check your e-mails and your spam folder if necessary.
- Check-in machine offers guests the greatest possible flexibility
- Easy check-in and check-out even at night
- Spontaneous bookings possible at the vending machine
- No waiting times or delays
- The process is fast and contactless
On our website you can see a detailed video of the process. On our houses you will also find a QR code that you can scan with your cell phone. This links directly to the video for viewing. However, if the check in does not work out, you will see an emergency phone number on each house.
Arrival
No, our hotels are automated. In case of emergency, you can reach us during office hours (9am-5pm) at 0421 64855208. Outside these hours, dial our emergency number, which can be found directly at the inns.
We offer our guests free parking.
No, unfortunately we do not offer barrier-free rooms. Our rooms are accessible only by stairs or steps.
Stay
No, if you wish to have room service, please write us a separate e-mail when booking.
Yes, we will send the password for this in the booking confirmation.
Yes, in all rooms there is a hairdryer and enough towels.
If there is capacity, you are welcome to extend your stay.
Please book directly online and write an email or WhatsApp, only in this way we can assign the same room.
Your dog is welcome in our hotels, we do not take an extra charge for this.
No, we do not offer breakfast. There are many delicious bakeries in the area. In the rooms and on the website you will receive separate information on this.
For stays of up to three days, initial and final cleaning are included in the service. Should you stay longer with us, your room will be cleaned every three days in the spirit of sustainability.
Check-Out
Check-out must be done by 10am.
Yes, for an extra charge of EUR 30.- you can arrange a later check-out.
You do not have to pay attention to anything. At the Hotel Freches Perlhuhn, drop the key card into the mailbox in the entrance area.
Höpkens Ruh, Weddings / Events:
All nine rooms are reserved for you and your guests.
In case of non-use of the rooms, a cancellation fee will be charged.
We charge the cancellation fee because the rooms cannot be assigned otherwise due to a wedding / event. Other guests may feel disturbed by the volume.
We need the final guest list one week before the event.
No, we do not offer breakfast. You can see a selection of breakfast locations on our website.
For an extra charge we can provide you with the room earlier.